Park Star (“Park Star,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and shared when you visit our website or contact us regarding travel planning services.
Information We Collect
When you submit an inquiry or request travel planning services, we may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Travel dates and destination preferences
- Number and ages of travelers
- Resort, dining, attraction, and other vacation preferences
- Other information you choose to provide regarding your trip
We collect this information only as reasonably necessary to respond to inquiries, prepare vacation recommendations, provide travel planning services, and facilitate travel reservations.
Travel Reservations
Park Star provides travel planning services in affiliation with Best Day Ever Vacations. Travel reservations arranged through Park Star are booked and processed through Best Day Ever Vacations and may also require information to be provided to the applicable travel suppliers, including hotels, resorts, cruise lines, theme parks, airlines, transportation providers, tour operators, and other companies involved in providing your travel arrangements.
Information provided to these parties is subject to their respective privacy policies and practices.
Payment Information
Fees for certain Park Star services, including Concierge planning services, may be processed through Stripe, a third-party payment processor.
Park Star does not store your complete credit card information on its website. Payment information submitted through Stripe is processed in accordance with Stripe's own privacy and security practices.
Payments, deposits, and balances associated with travel reservations may be processed separately through Best Day Ever Vacations and/or the applicable travel supplier.
How We Use Your Information
We may use information you provide to:
- Respond to travel inquiries and requests
- Prepare quotes, recommendations, and itineraries
- Provide vacation planning and Concierge services
- Facilitate travel reservations through Best Day Ever Vacations and applicable travel suppliers
- Communicate with you regarding your inquiry, reservation, or travel plans
- Provide customer service
- Maintain appropriate business and transaction records
- Improve our website and services
Park Star does not sell your personal information.
Website Analytics and Cookies
Our website uses Google Analytics to help us understand how visitors interact with the site. Google Analytics may collect information such as pages visited, approximate geographic location, device and browser information, referral sources, and interactions with the website.
Google may use cookies or similar technologies to collect this information. Information collected through Google Analytics is subject to Google's applicable privacy policies and controls.
You may be able to restrict or disable cookies through your browser settings. Doing so may affect certain website functionality.
Children's Privacy
Our website and services are intended for adults planning travel and are not directed to children under the age of 13.
Parents or guardians may provide information about minor travelers when necessary to plan or book a family vacation, such as a child's name, age, or travel needs. We do not knowingly solicit personal information directly from children under 13 through this website.
Sharing of Information
We may share information when reasonably necessary to provide the services you request, including with:
- Best Day Ever Vacations
- Travel suppliers involved in your vacation
- Payment processors such as Stripe
- Technology and service providers that support our website and business
- Government authorities or other parties when required by law
We do not sell or rent client information to third parties for their own marketing purposes.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to websites operated by third parties, including travel suppliers. Park Star is not responsible for the privacy practices, security, or content of third-party websites.
Your Information
You may contact us to request that we update, correct, or delete personal information that Park Star maintains about you, subject to any information we are required to retain for legal, accounting, transaction, or legitimate business purposes.
Information maintained by Best Day Ever Vacations, Stripe, travel suppliers, or other third parties is subject to those organizations' respective policies.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, or legal requirements. The current version will be posted on this page with an updated effective date.
Contact
If you have questions regarding this Privacy Policy or how Park Star handles your information, please contact us through the contact information provided on this website.